Customer Privacy Notice


At Building Composites Ltd , safeguarding your privacy and security is our top priority. With over two decades of experience and as customers of numerous suppliers ourselves, we understand the importance of respecting the information you entrust to us.

In compliance with the General Data Protection Regulation (GDPR), we’ve thoroughly studied the regulations to ensure full transparency regarding how we handle your data. We’ve revamped our Customer Privacy Notice and Data Protection Policy to provide clear, concise explanations of our practices regarding the information you share with us.


Outlined below are our five Building Composites Privacy Pledges, which encapsulate our commitment to you:


  1. Use Information Responsibly: We utilize the information you provide solely to enhance the service we offer.
  2. Protect Your Data: Your data’s security is paramount to us, and we treat it with the utmost care.
  3. Clear Communication: We promise straightforward communication devoid of spam or confusing language.
  4. Respect Your Preferences: You have control over how and what information you receive from us.
  5. Data Deletion: We delete your information once it’s no longer necessary for the purpose for which it was collected.


This Customer Privacy Notice outlines the personal data we, Building Composites, hold about you and how we collect and use it. It applies to all customers, whether businesses purchasing our products or homeowners using our websites.

As required by data protection law, it’s important to carefully read this Privacy Notice along with any additional information we provide regarding the collection and usage of your personal data.


Effective May 25, 2018, coinciding with the implementation of the General Data Protection Regulation, this Privacy Notice will be in effect. Please note that this notice does not grant you any contractual rights, and we reserve the right to update it as needed.


Controller Information: Building Composites Ltd is the controller for data protection purposes. We have a dedicated Data Protection Team committed to ensuring the security of your information. For inquiries, contact our Data Protection team at


What is Personal Data?: Personal data encompasses any information relating to an identifiable individual, whether directly or indirectly. This includes details such as name, job title, address, email, etc. We do not collect special category data from our customers.


Types of Ordinary Personal Data and Usage: We collect, hold, and use ordinary personal data such as contact details, account activity, and communication records to process orders, maintain accounts, and provide quality service. Additionally, we may use your data for marketing purposes if you opt-in to receive such communications.


Legal Grounds for Data Usage: Our data processing activities are based on specific legal grounds, including contractual necessity, compliance with legal obligations, and legitimate interests.


How We Collect Your Data: You provide most of the personal data we hold, either directly or through external sources. We may also generate data internally or obtain it from external sources like publicly available information or business interactions.


Sharing Your Personal Data: We may share your data with trusted third parties for specific purposes outlined in our Privacy Notice, including delivery companies, financial authorities, and system providers. We ensure that all third-party processors adhere to data protection regulations.


Consequences of Withholding Data: If you choose not to provide necessary information, we may be unable to supply products or administer your account effectively.


Data Retention: We retain your data only for as long as necessary to fulfill contractual obligations, legal requirements, or legitimate interests.


Your Rights: Under GDPR regulations, you have several rights regarding your personal data, including access, correction, deletion, and objection. You can exercise these rights by contacting our Data Protection Team.


Our Websites: Our websites collect and use personal data for various purposes, including site analytics, cookies, IP addresses, contact forms, email newsletters, and promotional flyers. We ensure compliance with GDPR regulations in all online interactions.


Complaints: If you have concerns about our data processing practices, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

For any inquiries or concerns regarding your personal data, please contact our Data Protection Team at We are committed to ensuring the security and privacy of your information.